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Designed for the food, beverage and general merchandise industries, GS1 Australia Recall is an online platform that minimises the impact and cost of product recalls and withdrawals throughout the supply chain.
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Takes 3-5 minutes | Terms & conditions
GS1 Australia has teamed up with product recall experts from across disciplines and sectors to deliver a series of Recall Bootcamps. Learn from the hard-won knowledge and know-how of some of the countries most experienced recall specialists. GS1 Recall Bootcamps are offered at no cost and the audience has the opportunity to be involved in an interactive dialogue and question time.
A large range of organisations support the use of the GS1 Recall platform including AFGC, FSANZ, HACCP and PMA A-NZ.
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Video • 1:20min
GS1 Australia Recall is a secure online platform endorsed by major Australian retailers and associations. The use of the Recall platform significantly streamlines and improves processes and communications in the event of a product recall or withdrawal, enabling fast and effective removal of products from across the supply chain. The complex process of a recall CAN be made simpler. Watch the short animation 'A product recall in 4 easy steps' to see how.
An Australian community of recall experts and newcomers, sharing knowledge and know-how towards #betterrecalls.
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View the list of free webinars available. Discover how the platform works and how it will benefit your organisation. Webinars are run every week so you can choose a date and time that suits you.
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Video • 3:44min
GS1 Australia have collaborated with industry experts to provide organisations with advice on how to be better prepared for product recalls and improve customer safety. The video contains insights from major retailers, regulatory bodies and reputable stakeholders. Organisations can gain valuable insights on the management and communication of product recalls, helping to reduce the risk and impact for consumers, suppliers and trading partners. Watch all Recall videos.
Faster, simpler communication Communicate recalls and withdrawals to all trading partners and regulators, via a single whole of industry platform.
Lower risks and costs Reduce risks and cut costs in the way you execute recalls and withdrawals.
Targeted, secure messaging Target notifications to selected customers with tailored information and progress reporting. Secure system ensures only approved notifications are issued.
Mobile friendly View, report back on and approve recall/withdrawal notices from any mobile device, from any location at any time.
Ensure compliance Easily communicate with regulators such as Food Standards Australia New Zealand, Therapeutic Goods Administration, and the Australian Competition and Consumer Commission.
Meet certification requirements Conduct mock recalls for HACCP/standards certification and audits.
Fast and efficient Clear handling, disposal and reimbursement instructions to speed the recall process.
Read more: Enhancing visibility of product safety notifications
“ As members of the GS1 Recall Advisory Group, we recommend that all organisations can benefit from the use of the Recall service and strongly encourage all suppliers and recipient organisations to be part of this important industry initiative to diminish risk and improve consumer safety. ” GS1 Recall Advisory Group
As members of the GS1 Recall Advisory Group, we recommend that all organisations can benefit from the use of the Recall service and strongly encourage all suppliers and recipient organisations to be part of this important industry initiative to diminish risk and improve consumer safety.
To learn more about Recall contact us today.
National Number: 1300 2RECALL (1300 273 225) Support hours: 8.30am-5.30pm Monday to Thursday, 8.30am – 7.30pm Friday
For after hours support call +61 3 8581 5976 (If not available, leave a detailed message and a GS1 representative will return your call)
Register for Recall Log in
Takes 3-5 minutes
Fees | Terms & conditions
