Recall


Better recalls through communication, visibility and action
Integrated with GS1 services of NPC and Smart Media

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GS1 Recall is an easy- to-use online system designed for the food, beverage and general merchandise industries to minimise the impact and cost of product recalls and withdrawals. Enabling the fast and effective removal of products throughout the supply chain. Register for your free 'what is recall?' webinar.  

Recall is supported by major Australian retailers, regulators and associations.​
  

       
                         
GS1 Australia Recall is a standardised, industry-driven communication tool. It enables organisations of any size including manufacturers, wholesalers, retailers and importers to efficiently share product recall and withdrawal notifications with FSANZ and their trading partners. FSANZ receives recall information from companies who use the GS1 Australia Recall platform. There is no requirement to complete a FSANZ food recall report.​

 

Food Recall Protocol​
Food Standards Australia New Zealand​
Ensure compliance​

Ensure compliance​

Easily communicate with regulators such as Food Standards Australia New Zealand and the Australian Competition and Consumer Commission.​

Meet certification requirements​

Meet certification requirements​

Readily conduct mock recalls for HACCP/standards certification and audits.​

Lower risk and costs

Lower risk and costs

Reduce risks and cut costs in managing  recalls and withdrawals. Recall is integrated with other GS1 services including National Product Catalogue to ensure correct data is automatically accessible at the time of a recall.

Automated reporting

Automated reporting

Recall is aligned with the FSANZ Recall Report. FSANZ automatically receives all necessary information required during and post a product recall.

Mobile friendly

Mobile friendly

View, report back and approve recall/withdrawal notices from your mobile device, any location any time.

Faster, simpler communication​

Faster, simpler communication​

Communicate to all your trading partners and regulators at the push of a button.

Recall Bootcamp series

Recall Bootcamp series

GS1 Australia brings together industry experts to share knowledge, advice and discussions on real-life recall scenarios.​

View now

Year in Review Report 2022

Year in Review Report 2022

Recall experts share advice and best practice towards better product recalls in the annual report.​

Download your copy

Recall support

National Number: 1300 2RECALL (1300 273 225)
Support hours: 8.30am-5.30pm Monday to Thursday, 8.30am – 7.30pm Friday 

For after hours support call +61 3 8581 5976
(If not available, leave a detailed message and a GS1 representative will return your call)