The Global Language of Business
Why have fees increased?
To continue to deliver support services to our 20,000 plus members in Australia, we need to continue to provide appropriate funding across our operational activities. This funding comes from membership and services fees. As inflation and the cost of doing business rises, we must adjust our membership and services fees to ensure appropriate funding across our operational areas to maintain our service levels.
Why has GS1 increased fees as a Not-for-Profit?
As a Not-for-Profit organisation GS1 Australia does not seek to make a profit from operational activities, however, we still need to cover the costs of running the organisation and delivering services to our members. Membership and Services fees are the only sources of revenue to fund our operational activities.
I am only using a few numbers, why are the fees so high?
Membership is based on a licencing model. This model is based on the numbers reserved and made available for a members use and not the numbers used or in use. GS1 continues to evolve this model to right size the numbers reserved to match this to our members' needs.
GS1 Australia’s membership model is also a turnover based model in a bid to be more equitable to our customer base.
Find out more about GS1 Membership Fees
Can I receive/pay my Annual Renewal invoice early?
We can accept your payment before AR Invoice is raised (an invoice will have to be manually raised) & allocate payment to your invoice once it is issued. The amount will be based on a quote. This can only occur as an exception with management approval.
I haven’t used barcode numbers for a while, can I postpone my membership?
Whilst you may not be using the numbers directly on your products, these numbers that have been allocated to you and are reserved in your name. If you do not require a number range that has been issued to you, you can cancel the use of that range but be aware that means you lose all ongoing rights to use any numbers within that range and these numbers will revert back to GS1 Australia.
Why don’t I get 2% discount on direct debit on my credit card?
With the additional function of setting up direct debit on your credit card, we have waived credit card fees in lieu of the 2% discount. Using your credit card for direct debit use means you will receive your card based benefits such as loyalty point rewards.
How can I pay my invoice?
Payment options include, EFT, Credit Card (MyGS1 or over the phone), B-Pay and Direct Debit (if you have set up this facility). For more information about paying your invoice, visit our website.
Why have I not received anything?
You should have received your invoice by email in the last week of June. Check your Junk or other folders for your invoice. Alternatively, you can access and pay your invoice via the MyGS1 Portal. If you confirm your email, we can resend your invoice.
I received an email in May, why was there no invoice?
The email in May is a courtesy email letting you know that the invoice will be sent in June. The annual renewal invoice will be emailed toward the end of June.
Why can I not access the links on the renewals emails?
Links issued on renewals invoice emails are tested for security and if you are experiencing any difficulties, it could be due to restrictions imposed by your web browser or security settings that may need to be updated. You can also download a pdf copy of your invoice by logging into MyGS1 portal.
Why is the invoice not sent as a pdf attachment to the email?
Sending large files as attachments can sometimes result in delayed or failed deliveries, especially when dealing with strict email size limitations. By providing links instead, we can ensure that members receive their files promptly and reliably, regardless of their size. You can also download a pdf copy of your invoice by logging into MyGS1 portal.