National Location Registry (NLR) FAQs

How do I register for NLR?

You can register online. It only takes a few minutes.  

How do I update my access details in the NLR?

To update your access details such as:
  • Changing your email
  • Changing your password or resetting your password
  • Adding a new user to your company
  • Removing a user from your company
Send an email to the service administration team, or contact NLR support on 1300 227 263.

How much does a subscription to the NLR cost?

Currently this service is offered for free, conditions apply. See Terms & conditions and Fees
Healthcare subscribers will always be free of charge.

Access to the NLR service excludes any relevant costs for GLN licensing.

GLN - what you need to know

Fact sheet

I want to find health jurisdiction GLNs to publish my data on the National Product Catalogue. What’s the easiest way to search for them?

The NLR has a flexible search function. Type a part of the name of the health jurisdiction you wish to find in the Search Registry. The results will appear below the search function and a spreadsheet extract can be downloaded of the results.

What is the NLR?

The NLR is an initiative by the Commonwealth Government with support from industry. Designed to facilitate the aggregation and sharing of accurate and up-to-date information about locations.
Access to location data supports improved freight pick-up and delivery processes, more informed policymaking and a range of Healthcare specific applications.
The NLR is managed by GS1 Australia with support from the Department of Infrastructure, Transport, Regional Development and Communications and the Department of Health and is based on GS1 global data standards to support interoperability across the supply chain.
The NLR uses Global Location Numbers (GLNs) which identify physical, operational and legal locations.

Why can’t I find the GLN I am looking for on the NLR?

The NLR only contains GLN records supplied by NLR subscribers. In other words, it doesn't list all the GLNs used in Australia.

Why do I have to register for the NLR to use the National Product Catalogue (NPC)?

It is not necessary to register for the NLR to use NPC, but the NLR does provide a way to search for GLNs of health departments. These GLNs are required in creating price records in the NPC.

Do I need to use the NLR?

Use of the NLR is not mandatory, however there is value in improving efficiency and reducing errors in electronic business transactions that involve the sharing of location data.

What impact will this service have on my company?

Any business operation involving the sharing or retrieval of location data can be facilitated by the NLR. The NLR’s centralised database will ensure all communication about locations is in a consistent format to avoid errors and unnecessary deciphering. It has timely alerts whenever location data is changed, and thus reduces the need to contact trading partners when there may be logistical changes.

What industries are supported by the NLR?

The NLR is a multi-industry solution supporting sectors such as Healthcare, Transport & Freight, Grocery, Agriculture and General Merchandise.

Other than location data, what else can the NLR capture?

For Transport and Freight subscribers, operational and delivery details associated with a location can also be shared.

Is the NLR secure?

Only companies that have an active subscription can access the NLR. Additionally, our application and data are hosted within Australia data centres. Regular cyber security reviews are conducted as part of the ongoing lifecycle management of NLR.

How do Linfox Drivers access the information?

The NLR is currently intended as a B2B service; NLR information is a repository of location data that will be utilised in business or mobility applications provided to drivers.

Will the data be available for research?

Yes, any organisation can subscribe to the NLR data

Does the NLR use the Australian/New Zealand Addressing Standard?

Yes, it does

What steps should a company take to leverage the NLR and improve interoperability?

Register your locations and share them with your business stakeholders, eg. transport companies. Location data can be added online via the UI, via excel spreadsheet upload but also via APIs.  So, there is the opportunity to automate your data loading process if this is of interest.  Transport companies are encouraged to ask their customers to provide their pick up and delivery locations via the registry to ensure accuracy of information (as it is coming directly from the source), and will improve interoperability between transport service providers and their customers.

As a digital map and location service provider, can we integrate the data into our map and products?      

It is certainly possible, please get in touch with the NLR support team to discuss further.

How will you link up with the other communities that supply geo location information? Have you arrangements in place with them, mainly Government jurisdictions

The NLR is currently integrated with google maps but there is opportunity to integrate with other data sources – please reach out to the NLR support team.

Which company identifiers (e.g. ABN, ACN, HPI-O, etc) are supported?

ABN is currently being added to the data model; the primary (and mandatory) identifier for NLR is the ISO/IEC 6523 compliant GS1 Global Location Number (GLN).

Will the data be available for transportation research?

There is no reason why NLR data could not be utilised for research

Where do we find documentation on API's?      

API documentation is available on the NLR – upon subscribing, you will be able to download API documentation as well the ability to run test data

Are there a number of government agencies who will be loading their location data?  

There has been interest by Government agencies so we certainly hope they will support the registry over time

Who can access the data in the NLR? Do organisations or individuals need to meet criteria?            

Anyone can subscribe to the NLR if they have a valid GLN – please go to our home page and click on “Get a GLN”

Are there planned attributes to be captured by location type?

Yes, there are attributes associated with location types – please contact the NLR support team to discuss any requirements

Is the agricultural sector in scope? Specifically, the location of farms.    

We are currently running a project (with DAWE and all State and Territories) under the NBC called “Plant Property Identification”.  We started in October and are about to start industry trials.  The project aims to uniquely identify all farms across the country using a GS1 Identifier called a GLN – Global Location Number - and capture relevant location/property master data for government to be in the best position to act in the context of biosecurity incidents and natural disasters.

I use a 3PL Provider for some of my locations. Can my organisation upload these locations on to the NLR?

Yes, the GS1 GLN Allocation rules permit using a GLN to be assigned to a 'physical location' that is not owned by the GLN licensee. You do not need to wait for the 3PL provider to upload the location on to the NLR, and it is acceptable for a location to be assigned two different GLNs that are licensed to different parties. If you are doing so, you can specify the ‘location owner’ field as the 3PL Provider in the NLR, and advise the 3PL Provider that you are assigning one of your GLNs to the location as a user of that location.