National Location Registry (NLR) FAQs

How do I register for NLR?

You can register online. It only takes a few minutes.  

How do I update my access details in the NLR?

To update your access details such as:
  • Changing your email
  • Changing your password or resetting your password
  • Adding a new user to your company
  • Removing a user from your company
Send an email to the service administration team, or contact NLR support on 1300 227 263.

How much does a subscription to the NLR cost?

Currently this service is offered for free, conditions apply. See Terms & conditions and Fees
Healthcare subscribers will always be free of charge.

Access to the NLR service excludes any relevant costs for GLN licensing.

I want to find health jurisdiction GLNs to publish my data on the National Product Catalogue. What’s the easiest way to search for them?

The NLR has a flexible search function. Type a part of the name of the health jurisdiction you wish to find in the Search Registry. The results will appear below the search function and a spreadsheet extract can be downloaded of the results.

What is the NLR?

The NLR is an initiative by the Commonwealth Government with support from industry. Designed to facilitate the aggregation and sharing of accurate and up-to-date information about locations.
Access to location data supports improved freight pick-up and delivery processes, more informed policymaking and a range of Healthcare specific applications.
The NLR is managed by GS1 Australia with support from the Department of Infrastructure, Transport, Regional Development and Communications and the Department of Health and is based on GS1 global data standards to support interoperability across the supply chain.
The NLR uses Global Location Numbers (GLNs) which identify physical, operational and legal locations.

Why can’t I find the GLN I am looking for on the NLR?

The NLR only contains GLN records supplied by NLR subscribers. In other words, it doesn't list all the GLNs used in Australia.

Why do I have to register for the NLR to use the National Product Catalogue (NPC)?

It is not necessary to register for the NLR to use NPC, but the NLR does provide a way to search for GLNs of health departments. These GLNs are required in creating price records in the NPC.

Do I need to use the NLR?

Use of the NLR is not mandatory, however there is value in improving efficiency and reducing errors in electronic business transactions that involve the sharing of location data.

What impact will this service have on my company?

Any business operation involving the sharing or retrieval of location data can be facilitated by the NLR. The NLR’s centralised database will ensure all communication about locations is in a consistent format to avoid errors and unnecessary deciphering. It has timely alerts whenever location data is changed, and thus reduces the need to contact trading partners when there may be logistical changes.

What industries are supported by the NLR?

The NLR is a multi-industry solution supporting sectors such as Healthcare, Transport & Freight, Grocery, Agriculture and General Merchandise.

Other than location data, what else can the NLR capture?

For Transport and Freight subscribers, operational and delivery details associated with a location can also be shared.

Is the NLR secure?

Only companies that have an active subscription can access the NLR. Additionally, our application and data are hosted within Australia data centres. Regular cyber security reviews are conducted as part of the ongoing lifecycle management of NLR.