Recall Health

Ensure the highest levels of safety with a reliable product recall system for the healthcare industry. 

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Recent upgrades and points of interest

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Fee schedules

Current Recall fee schedule

Fees effective 1 July 2017

Takes 3-5 minutes

What is Recall Health?

Recall Health has been specifically designed by GS1 for the healthcare sector, in close consultation with key industry bodies. This includes the Therapeutic Goods Authority (TGA) and various state-based health authorities. 

It can help with product recalls and non-recalls in the Australian healthcare sector. 

  • Healthcare manufacturers, distributors, wholesalers, hospitals and state-based health authorities can initiate, receive and exchange information relating to healthcare recalls and withdrawals online
  • Enables fast and efficient removal of unsafe or unsuitable products from the supply chain, retailers, hospitals and the wider marketplace

Learn more: register for a Recall Health webinar

Benefits of Recall Health

Faster, simpler communication
Communicate recalls and withdrawals to all trading partners and regulators, via a single whole of industry portal.

Lower risks and costs
Reduce risks and cut costs in the way you execute recalls and withdrawals.

Targeted, secure messaging
Target notifications to selected customers with tailored information and progress reporting. Secure system ensures only approved notifications are issued.

Ensure compliance
Easily communicate with healthcare regulators.

Meet certification requirements
Conduct mock recalls for standards certification and audits.

Fast and efficient
Clear handling, disposal and reimbursement instructions to speed the recall process.

Questions?

To learn more about Recall Health  contact us today.

Recall support

National Number: 1300 BARCODE

Support hours: 8:30am - 5:30pm Monday to Friday 

For after hours support call +61 3 8581 5976
(If not available, please leave a detailed message and a GS1 representative will return your call) 

Get started

Take 3-5 minutes