Recall platform service updates

The Recall and Recall Health platforms are updated regularly with new features and enhancements. 
 
Recent updates
 

  • New Batch Reporting Module. This module enables initiators to communicate the exact quantity of products supplied to each subscribed recipient by tracking code (batch number, best before date etc). Quantities by tracking codes can be uploaded directly into the User Interface, or via template upload. This will save users a large amount of time when numerous tracking codes are listed.
     
  • Recipient Management module. This module enables initiators to group subscribed recipients into lists that can be easily targeted within a notification, as well as the ability to upload and maintain external customer lists.
     
  • Recall Health platform. The Recall Health platform has been updated to enable greater flexibility for sponsors/users who can now choose to use the platform for submitting their recall information to the TGA during the pre-approval process, or to choose to start using the platform after the TGA approval process is complete. All existing users/sponsors will be set to the default of using the platform for the whole process and this will also be the default for new users, however this can be changed during set-up, or at any time by the sponsor/user via the user settings.

    A history of upgrades to the Recall platforms can be viewed using the following links. 
     
  • December 2020 
  • July 2020 
  • April 2020
     

    Submit your enhancement request

    All users of the platforms can submit requests for functional improvements or updates. These will flow into the assessment, specification and review and prioritisation process with input from the Recall Advisory Groups. This process ensures a service functional enhancement road map is achieved, aligned with industry requirements, and capturing the future needs of the Recall and Recall Health platforms. To submit a change requestor to find out more about the Recall road map email 
    recallsupport@gs1au.org or call the GS1 Recall teams on 03 8581 5976