Service Updates and documentation

The Recall and Recall Health platforms are regularly updated with new features and enhancements. Updates are communicated to subscribers as they take place.

Update Timeline

Traditionally Recall and Recall Health see 2 updates per year; in April and October where multiple enhancements and updates are included.
In 2020, we expect 3 updates with the first in April, then July and lastly October, allowing us to bring the community more functionality with less time between updates

Some of the highlights from the April update

  • TGA workflow clarification
  • Ability to track successful delivery of email notifications
  • Expanded reporting function allows for greater visibility on recipient responsiveness
  • Users can filter out notifications based on product types

A history of upgrades to the Recall platforms can be viewed using the following links.

Submit your enhancement request

All users of the platform are able to submit requests for functional improvements or updates which then flow into the assessment, specification, review and prioritisation process with inputs from the Recall Advisory Groups that provides governance on behalf of the industry. This results in a service functional enhancement road map that aligns with industry requirements and captures the future needs of the Recall and Recall Health platforms.

To submit a request for a change or update, or to find out more about the roadmap email or over the telephone on 03 8581 5976 or Contact us.