Supported Web Browsers and mobile devices

eWay payment gateway

Important note

Recent changes have been made to ensure improved security and performance when making payments on eWay. To make sure you are protected by the latest security enhancements, please update your browser to the latest available version, we also recommend using one of the following browsers:

  • ​Google Chrome
  • Safari
  • Firefox
  • Microsoft Edge
  • Samsung Internet

MyGS1 member portal

The MyGS1 member portal currently provides support for devices using the above-mentioned browsers. Please also refer below for more information on the known issues regarding the portal.

Known Issues

Mobile devices only: There is currently an issue with navigating to the right-hand side of the portal, which means you will not be able to log out or change your password from your mobile device. Please use your desktop computer to complete these functions until this problem has been resolved.

If you are having difficulty with either the payment gateway or the MyGS1 member portal, please contact GS1 Australia on 1300 227 263 and follow the prompts, or by completing our contact us form.