Recall industry participants, links and documentation

Our supporters

The Recall portal relies on the support of many industry experts and reputable stakeholders. GS1 Australia acknowledge the ongoing commitment and collaboration from the following organisations, working towards achieving a better recall process.

Our Supporters

Industry participants

The following organisations were involved in the Recall development project:

Allergy & Anaphylaxis Australia (A&AA)

Australian Food & Grocery Council (AFGC)


Efficient Consumer Response Australasia (ECRA)


Foodservice Suppliers Association of Australia (FSAA)

Food Standards Australia New Zealand (FSANZ)

George Weston Foods LTD

Kraft Foods

Lion Nathan National Foods

Liquor Merchants Association of Australia (LMAA)

Mars Australia




Spring Gully Foods



See the full list of subscribed users to the Recall portal and their status. Download as PDF or Download as Excel.

GS1 Recall Advisory Group

The Recall Advisory Group is a forum to:

  • Discuss issues and opportunities within the Recall space
  • Assist with the prioritisation of development efforts
  • Provide a mechanism for engagement with organisational recall management networks and assist with deployment programmes
  • Advocate the alignment of GS1 Recall with systems and processes of all stakeholders
  • Identify and escalate issues of national importance related to Recall management

New subscribers to GS1 Recall who wish to be part of the Advisory Group please contact the Recall team on 03 8581 5976 or Contact us


Allergen Bureau

Australian Competition and Consumer Commission (ACCC)

Australian Food and Grocery Council (AFGC) – Product Recall

Food Standards Australian and New Zealand (FSANZ)

Food Standards Australian and New Zealand (FSANZ) – Food Recalls

Food Standards Australian and New Zealand (FSANZ) - Food Recall Action Officers Contacts

Product Recalls Australia


Food Industry Recall Protocol - to be used for recalls regarding food and liquor

Consumer Product Safety Recall Guidelines - to be used for recalls regarding general merchandise and apparel

A&NZ Product Recall / Withdrawal Form - should be use in the event of a recall

Recall online portal has been re-certified by HACCP Australia - The GS1 Recall service has been re-certified as being an effective and suitable for businesses that operate a HACCP based Food Safety Programme

Recall road map

At GS1 we listen carefully to our members and the recall advisory groups. This results in a service functional enhancement road map for the Recall portal that aligns with industry requirements and captures the future needs of product recall. If you’d like to know more about our road map, or suggest new requirements, please contact us at