Real-time communication: the key to a productive supply chain

In today’s demanding retail environment, waiting for someone to pick up the phone can be the difference between a satisfied customer and a lost opportunity.

The pandemic has driven significant changes across industries and retail is no exception. What consumers buy, as well as how, when and where they buy has changed rapidly. As a result, retailers around the globe were forced to transform their solutions to adapt to the new demanding realities of the pandemic while serving as a critical gateway to consumers.
 
One key area in which retailers have felt pressure is their ability to communicate along the supply chain in real-time. From distributor to warehouse to storefront, the ability to access and communicate real-time information has become essential for productive workflows.
 
BlueParrott’s partnership with Microsoft takes frontline worker productivity to the next level by offering unique solutions for hands-free communication. The BlueParrott C300-XT MS and B450-XT MS headsets offer industry-leading noise cancellation for noisy environments and are the only Bluetooth wireless headsets on the market that work seamlessly with Microsoft Teams Walkie Talkie out of the box.
 
Walkie Talkie allows workers to hear voice messages hands-free and send messages using the Push-to-Talk function, ensuring they can stay mobile and focused while communicating with their team. By utilising cellular or WiFi networks, team members can communicate instantly across geographic locations, stores, or warehouses, without standard radio range restrictions.
 
Whether in a storefront or the warehouse, workers can’t always answer a call or communicate with teams in traditional ways. Mobile technology solutions like these facilitate improved productivity by enabling seamless real-time communication between team members, no matter where they are.
 
Learn more about BlueParrott here