GS1 B2B eCommerce Health Check
Maximise your B2B eCommerce potential.
GS1 has the solution.
For organisations the implementation of B2B eCommerce is a critical initiative often requiring significant investments in software & services, plus changes to business processes in key operational areas such as customer service, accounts payable/receivable, warehousing and logistics.
Once implemented many organisations restrict their B2B eCommerce activities to meet only the minimum requirements of a trading partner or community, addressing only the mandatory transactions rather than exploring the benefits of additional transaction types or trading partners. In addition, some organisations experience operational issues and handle these as ‘exceptions’ without addressing the root cause.
What we do
A GS1 Senior Advisor will examine a number of aspects of your eCommerce operations. For example:
- How many orders require manual intervention and what type of operational issues do you encounter
- What effort does it take to generate response messages such as a Purchase Order Response, Despatch Advice and Invoice
- Verify the quality of information in the messages you send:
- Despatch Advices not matching Purchase Order Responses
- Invoices not matching customer expectations
- What effort is required to manage and resolve any discrepancies
- Are there ongoing data integrity issues between you and your trading partners:
- Incorrect pricing
- Missing or invalid GTINs
- Incorrect physical specifications such as dimensions, weights, pack configurations etc.
What we deliver
The key deliverables from a GS1 B2B eCommerce Health Check are:
- Clear identification of issues inhibiting the effective operation of your B2B eCommerce operations
- Identification of key opportunities and initiatives that would create greater value and better leverage your B2B eCommerce initiatives
- A road map of activities designed to help you resolve any issues and achieve greater ROI
How do I get started?
For further information on the GS1 B2B eCommerce Health Check and how it can assist your business, please contact GS1 Professional Services on 1300 BARCODE (1300 227 263) or via email.
Download
GS1 B2B eCommerece Health Check flyer
download [format: pdf - date: October 2011 - size: 163kb]
