Supply Chain Knowledge Centres
The Chain Reaction Program
The Chain Reaction Program addresses the below questions:
- "What does supply chain mean, why is it important?"
- "What are supply chain collaboration and Integration, and how can they be achieved?"
Learn for yourself, what industry experts have to say about the Chain Reaction Program.
- "The GS1 Supply Chain Knowledge Centre Chain Reaction Program provides a valuable platform that makes it easy for our staff and customers to establish an appreciation of what supply chain is really all about and how the integration of information adds imperative value to all parties"
Bonnie Ryan - Product Manager, Pronto Software Pty Ltd
The Chain Reaction Program is made up of six modules and tutorials which were constructed with the assistance of instructional designers against the Supply Chain Operations Reference model (SCOR model). These modules can be tailored to the demands of different industry and business environments.
Register
Register online for the Chain Reaction program.
Announcing a New Offering 
A Certificate IV version of the Chain Reaction Program is now available. This was developed in conjunction with Swinburne University, entitled "Managing an eCommerce Supply Chain". Participants are given a unit credit towards any Certificate IV course (nationally), where this subject can be credited. When enrolling just tick the Certificate IV version box.
What does the CRP program cover?
The following is a course outline of each of the six modules.
| Module no. | Category of knowledge | Information and activities |
| 1 | Introduction: the journey to supply chain excellence |
Establish awareness of supply chain using basic definitions |
| Recognise the benefits of developing supply chain relationships - describe supply chain excellence | ||
| Identify the organisation's current status in the journey to supply chain excellence | ||
| Plan the next steps on the journey | ||
| Provide appropriate facilitation, information sources, technical support, knowledge centre partner referrals | ||
| 2 |
Standards: adopting the language of the supply chain - the GS1 System  |
Identify various forms of regulatory compliance |
| Explain the GS1 System | ||
| Acknowledge trading partners/industry requirements | ||
| Identify benefits of using standards | ||
| Provide practical steps and referrals for assistance | ||
| 3 | Processes: linking workflow and information flows |
Identify generic business processes, such as order management, inventory management, planning |
| Introduce process reference model - i.e. SCOR definitions | ||
| Link process performance to supply chain outcomes | ||
| Explain process improvement approach | ||
| Provide practical steps and referrals for assistance | ||
| 4 | Organisation: manage people, skills and change |
Identify the range of organisational issues in supply chain management - such as leadership, training, and communication |
| Establish links between organisation structure, performance measurement/incentives and supply chain improvement | ||
| Recognise differences in competency, learning style, and level of training as determinants in business success | ||
| Apply principles of organisational development to supply chain improvement (e.g. leadership, communication, training, networking, change management) | ||
| Provide practical steps and referrals for assistance | ||
| 5 | Technology: the right tools for the trade |
Identify supply chain technology elements - hardware, software, communication, modeling, systems integration |
| Put technology on context - a tool to enable supply chain performance improvement | ||
| Acknowledge the rate of change and cost/frequency of updates - relate to business value, return on investment | ||
| Give examples of technology shared by supply chain partners | ||
| Provide practical steps and referrals for assistance | ||
| 6 | Integration: gearing up for growth |
Expand on the definition of supply chain management |
| Emphasis customer definition of value as supply chain goal | ||
| Relate to business strategy and competitive positioning | ||
| Develop supply chain strategy - formulation and alignment | ||
| Engage supply chain partners - including global supply chains | ||
| Link standards, processes, organisation and technology to supply chain improvement and capacity for growth | ||
| Provide practical steps and referrals for assistance |
Who should attend?
The quest for knowledge to improve business performance is the same no matter how large or small a business is.
How long does the Chain Reaction Program take?
The Chain Reaction Program is a full day session, commencing from 9.00 am and concluding at 5.00pm, with breaks for morning tea, lunch and afternoon tea.
What does the Chain Reaction Program cost?
The Chain Reaction Program is based on a cost recovery only model, so it is reasonably priced as the following table shows:
| Class | Cost | Certificate IV Version |
| Member or Alliance Partner | $165 | $380 |
| Non Member | $235 | $450 |
* This cost includes Morning Tea, Light Lunch and Afternoon Tea
Please Note: The Chain Reaction Program requires a minimum of four participants.
What does the Certificate IV version mean?
The Certificate IV version of the Chain Reaction Program means that on the successful completion of this subject, candidates will receive a unit credit for any Certificate IV course nationally that includes this subject, or that will recognise this subject as a suitable elective.
The Certificate IV version of the Chain Reaction Program is organised through Swinburne University and delivered at GS1.
How does the Certificate IV Version differ from the standard offering?
The Certificate IV version differs from the basic program in that an essay is required to be completed and submitted no later than four weeks after the session has been conducted. The submission is in the form of a 1,000 word essay, in response to a series of questions about the content covered in the session. Candidates are then assessed based on the work presented.
