Supply Chain Knowledge Centres

The Chain Reaction Program

The Chain Reaction Program addresses the below questions:

"What does supply chain mean, why is it important?"
"What are supply chain collaboration and Integration, and how can they be achieved?"

Learn for yourself, what industry experts have to say about the Chain Reaction Program.

"The GS1 Supply Chain Knowledge Centre Chain Reaction Program provides a valuable platform that makes it easy for our staff and customers to establish an appreciation of what supply chain is really all about and how the integration of information adds imperative value to all parties"
Bonnie Ryan - Product Manager, Pronto Software Pty Ltd

The Chain Reaction Program is made up of six modules and tutorials which were constructed with the assistance of instructional designers against the Supply Chain Operations Reference model (SCOR model). These modules can be tailored to the demands of different industry and business environments.

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Announcing a New Offering

A Certificate IV version of the Chain Reaction Program is now available. This was developed in conjunction with Swinburne University, entitled "Managing an eCommerce Supply Chain". Participants are given a unit credit towards any Certificate IV course (nationally), where this subject can be credited. When enrolling just tick the Certificate IV version box.

What does the CRP program cover?

The following is a course outline of each of the six modules.

Module no.	Category of knowledge	Information and activities
1	Introduction: the journey to supply chain excellence	Establish awareness of supply chain using basic definitions
		Recognise the benefits of developing supply chain relationships - describe supply chain excellence
		Identify the organisation's current status in the journey to supply chain excellence
		Plan the next steps on the journey
		Provide appropriate facilitation, information sources, technical support, knowledge centre partner referrals
2	Standards: adopting the language of the supply chain - the GS1 System	Identify various forms of regulatory compliance
		Explain the GS1 System
		Acknowledge trading partners/industry requirements
		Identify benefits of using standards
		Provide practical steps and referrals for assistance
3	Processes: linking workflow and information flows	Identify generic business processes, such as order management, inventory management, planning
		Introduce process reference model - i.e. SCOR definitions
		Link process performance to supply chain outcomes
		Explain process improvement approach
		Provide practical steps and referrals for assistance
4	Organisation: manage people, skills and change	Identify the range of organisational issues in supply chain management - such as leadership, training, and communication
		Establish links between organisation structure, performance measurement/incentives and supply chain improvement
		Recognise differences in competency, learning style, and level of training as determinants in business success
		Apply principles of organisational development to supply chain improvement (e.g. leadership, communication, training, networking, change management)
		Provide practical steps and referrals for assistance
5	Technology: the right tools for the trade	Identify supply chain technology elements - hardware, software, communication, modeling, systems integration
		Put technology on context - a tool to enable supply chain performance improvement
		Acknowledge the rate of change and cost/frequency of updates - relate to business value, return on investment
		Give examples of technology shared by supply chain partners
		Provide practical steps and referrals for assistance
6	Integration: gearing up for growth	Expand on the definition of supply chain management
		Emphasis customer definition of value as supply chain goal
		Relate to business strategy and competitive positioning
		Develop supply chain strategy - formulation and alignment
		Engage supply chain partners - including global supply chains
		Link standards, processes, organisation and technology to supply chain improvement and capacity for growth
		Provide practical steps and referrals for assistance

Who should attend?

The quest for knowledge to improve business performance is the same no matter how large or small a business is.

How long does the Chain Reaction Program take?

The Chain Reaction Program is a full day session, commencing from 9.00 am and concluding at 5.00pm, with breaks for morning tea, lunch and afternoon tea.

What does the Chain Reaction Program cost?

The Chain Reaction Program is based on a cost recovery only model, so it is reasonably priced as the following table shows:

Class	Cost
Member or Alliance Partner	$180
Non Member	$257.50
Student	$155

* This cost includes Morning Tea, Light Lunch and Afternoon Tea

Please Note: The Chain Reaction Program requires a minimum of four participants.

GS1 Australia